Shipping policy

Shipping Policy

Thank you for shopping with Anwari. We are committed to delivering your order quickly, safely, and efficiently throughout the United Arab Emirates.

Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Areas

We currently ship to all Emirates within the United Arab Emirates, including:

  • Abu Dhabi

  • Dubai

  • Sharjah

  • Ajman

  • Umm Al Quwain

  • Ras Al Khaimah

  • Fujairah

Delivery Time

Estimated delivery times are:

  • Dubai & Sharjah: 1–2 business days

  • Abu Dhabi & Northern Emirates: 2–4 business days

Delivery times are estimates and may vary due to weather, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

Shipping fees are calculated during checkout based on your delivery location.

Free Shipping: Available on eligible orders or promotional offers as displayed on our website.

Cash on Delivery (COD)

Cash on Delivery is available for eligible orders within the UAE.

Please ensure someone is available at the delivery address to receive the order and complete payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available), allowing you to monitor your shipment.

Delivery Attempts

Our courier will normally make multiple delivery attempts. If delivery cannot be completed due to incorrect address details or the recipient being unavailable, additional delivery charges may apply.

Incorrect Shipping Information

Please ensure your shipping address, phone number, and email address are accurate before placing your order.

Anwari is not responsible for delays or failed deliveries caused by incorrect customer information.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your order.

Please include:

  • Your order number

  • Photos of the package and damaged item (if applicable)

  • A brief description of the issue

Shipping Delays

While we strive to deliver every order on time, unexpected delays may occur due to:

  • Severe weather conditions

  • Public holidays

  • Customs or government restrictions

  • Courier operational delays

  • High order volumes

We appreciate your patience and understanding in these situations.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Email: anwarifacewand@gmail.com

Thank you for choosing Anwari. We appreciate your trust and look forward to serving you.